Privacy Policy

New9 Ltd T/A Wanroi and its affiliates ("Wanroi", “we,” “our,” and/or “us”) value the privacy of individuals who use our website located at and related services (collectively, our “Services”).

This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from or about users (“Users”) or their devices. By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.

We do not share or otherwise disclose information we collect from or about you except as described below or otherwise disclosed to you at the time of the collection. Please see the How We Share the Information We Collect section of this Privacy Policy for more details.

Private Mode

We offer two modes: Private mode and Standard mode. Use Private mode for the highest privacy settings.

You can choose to use in Private mode. When you are using Private mode, all telemetry is disabled, search histories are disabled, location queries are disabled, cookies are ignored, and all external calls go through our proxy. We do not share your location data or IP address with Service partners.

Information We Collect in Standard Mode

We collect any information that you provide to us, including when you create your account, submit your preferences, or contact us. We also collect information about your device and the ways you use and interact with our Services. We may collect a variety of information from or about you or your devices from various sources, as described below.

If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.

Early Access in Standard Mode

When you sign up for early access, we ask you for your email address. Once you have signed up for early access, you may complete a waitlist survey. Completion of this survey is purely voluntary. If you choose to complete this survey, we will ask you for demographic information such as your general age, occupation, country, and race/ethnicity. We also ask for information regarding your purchasing and searching habits and any additional information you would like to provide. We use this information only to help ensure a representative sample for our beta testing population.

Refer a Friend.

If you sign up for early access, you may choose to provide email addresses of friends or family who you would like to refer to the service. If you choose to do so, you acknowledge that you have permission to share this information with us.

Registration and Profile Information in Standard Mode. When you sign up for an account, we ask you for your name and email address.

Your Preferences in Standard Mode.

As you use our Services, you have the option to provide us with additional information, such as your preferred online sources.

Device Information in Standard Mode

We receive information about the device and software you use to access our Services, including internet protocol (IP) address, web browser type, operating system version, and device identifiers. We do not store IP addresses.

Usage Information in Standard Mode

To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view, and the dates and times of your visits. Private mode differs significantly from this as described above.

Information from Cookies and Similar Technologies in Standard Mode

In Standard mode we collect information using only first-party cookies, or similar technologies. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.

Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

How We Use the Information We Collect in Standard mode

We use your information primarily to provide, personalize, maintain the security of, and improve the Services you use. We also use your information to communicate with you; to protect you and others; to carry out our marketing; and to exercise, defend or establish our rights.

We use the information we collect in Standard Mode:

  1. To provide, maintain, improve, and enhance our Services
  2. To understand and analyse how you use our Services and develop new products, services, features, and functionality
  3. To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support
  4. For marketing purposes, such as developing and providing promotional materials that may be useful, relevant, valuable or otherwise of interest to you
  5. To generate anonymized, aggregate data containing only de-identified, non-personal information that we may use for any lawful purpose
  6. To find and prevent fraud, and respond to trust and safety issues that may arise
  7. For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency and For other purposes for which we provide specific notice at the time the information is collected.
You are in control of your information:
  1. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
  2. You can request the deletion of your user profile and all data associated to it by emailing us at

How We Share the Information We Collect in Standard mode We share your information with third party vendors who help us to provide our Services. We share information with the following categories of third parties.

Vendors and Service Providers in Standard Mode

We may share any information we receive with vendors and service providers retained in connection with the provision of our Services. These vendors and service providers, including companies providing analytics services, have agreed not to sell, or otherwise share user data that they receive from us.

Third Party Integrations in Standard Mode

Our Services will permit third party developers to build additional search applications that are integrated into the search engine. We will only share your search query or additional information (such as IP address) if necessary to allow you to use the third-party search applications. For example, if you use a third-party weather or restaurant application, we may share your IP address with the third party so they can provide the correct information for your location. Services that require location are disabled in private mode and you need to provide it explicitly (e.g., “weather in London”).

As Required by Law and Similar Disclosures.

We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.

Merger, Sale, or Other Asset Transfers.

We may disclose and transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our business or assets.


We may also disclose information from or about you or your devices with your permission.

Children’s Privacy

We do not collect information from children under 13. We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at


We work hard to protect your information. We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as our Services are hosted electronically, we can make no guarantees as to the security or privacy of your information.

Changes to this Privacy Policy

We will let you know about any material changes to this Privacy Policy. We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will notify you through the Services, by email, or other communication.

Contact Information

You can contact us with your questions, comments, or concerns. If you have any questions, comments, or concerns about our processing activities, please email us at or write to us at:

New9 Ltd T/A Wanroi
491 Commercial Road
London, E1 0HA,
United Kingdom

Last Updated: March 6, 2023

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